Privacy Policy
At The Destination Panner, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or communicate with us.
1. Information We Collect
We may collect the following information:
- Full name
- Contact number
- Email address
- Address
- Travel details and preferences
- Payment information required to process bookings
2. How We Use Your Information
Your information is used to:
- Confirm and manage your travel bookings
- Reserve hotels, transportation, and tour services
- Provide customer support
- Process payments and refunds
- Send booking confirmations, invoices, and travel updates
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell or rent your personal information. Your information may be shared only with:
- Hotels and houseboats
- Transport providers
- Government authorities when legally required
- Payment gateways and banking partners
- Other travel service providers necessary to complete your booking
4. Data Security
We implement reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
5. Payment Security
Online payments are processed through secure and trusted payment gateways. The Destination Panner does not store your complete debit card, credit card, or banking credentials on its systems.
6. Cookies and Website Usage
If you visit our website, cookies or similar technologies may be used to improve website functionality, analyze traffic, and enhance your browsing experience.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your information where permitted by law
Certain information may be retained where required for legal, accounting, or operational purposes.
8. Third-Party Services
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party platforms.
9. Children's Privacy
Our services are intended for travelers of all ages; however, personal information relating to children should be provided only by a parent or legal guardian as part of a booking.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will become effective immediately upon publication on our website or through other official communication channels.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our official customer support channels.